At Colden Ski & Board Shop, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. The following rules apply:
- Returns are accepted within 30 days of receipt.
- Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable).
- Altered apparel, special orders, perishable or personal items and items identified as “final sale” cannot be returned.
- Colden Ski & Board Shop reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
- Any item marked as a ‘Personal Item’ is only eligible for a full refund if returned unused.
- Some of our items include a manufacturer’s warranty, this will be noted in the merchandise description. Please contact us to utilize any warranty.
- In the case of a partial return of a bundled purchase, kept items will revert to original, pre-bundle pricing, the difference will be refunded to the customer.